Privacy Policy for ValoGuide App

Last Updated: 1 October 2024

1. Introduction

Welcome to the ValoGuide App ("we," "our," or "us"). This Privacy Policy explains how we handle information in relation to our mobile application (the "App"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information Collection and Processing

The ValoGuide App does not directly collect, store, or process any personal information. However, we use third-party services that may collect and process data:

2.1 AdMob

We use Google AdMob to display advertisements within the App. AdMob may collect and process data as described in their privacy policy. For more information, please review the Google Privacy Policy.

2.2 Adapty

We use Adapty to manage in-app purchases and subscriptions. Adapty may collect and process data as described in their privacy policy. For more information, please review the Adapty Privacy Policy.

2.3 Sentry

We use Sentry for error tracking and performance monitoring. Sentry may collect and process data related to app crashes and performance issues. For more information about how Sentry handles data, please review the Sentry Privacy Policy.

3. Legal Basis for Processing

While we do not directly process personal data, our third-party service providers may do so based on the following legal grounds:

• Consent: Where you have given clear consent for processing your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., to deliver the App's functionality you have requested).
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Your Rights Under GDPR

Under the GDPR, you have the following rights:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

To exercise these rights regarding the data processed by our third-party service providers, please contact them directly using the information provided in their respective privacy policies.

5. International Data Transfers

Our third-party service providers may transfer data outside the European Economic Area (EEA). They ensure that adequate safeguards are in place for these transfers, as required by the GDPR. For specific information about these transfers, please refer to the privacy policies of AdMob and Adapty.

6. Data Retention

As we do not directly collect or store personal data, we do not have a data retention policy. For information about how long our third-party service providers retain data, please refer to their respective privacy policies.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect or process personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information, please contact the relevant third-party service provider to have the data removed.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

10. Data Protection Officer

While we do not directly process personal data and may not be required to appoint a Data Protection Officer, for any data protection concerns, please contact:

[email protected]

11. Complaints

If you have a concern about our privacy practices, including the way we handle your personal information, you can report it to the data protection authority that is authorized to hear those concerns.